What forms of payment do you accept?
We accept secure online payments via Visa, Mastercard, American Express, Apple Pay, Google Pay, Shop Pay, and PayPal.
What currencies do you accept payment in?
Customers can complete checkout in Australian Dollars (AUD), Canadian Dollars (CAD), Euros (EUR), British Pounds (GBP), New Zealand Dollars (NZD), and U.S. Dollars (USD). Prices are automatically displayed in your local currency where supported, and you can change your preferred currency using the selector at the top of the site.
What countries do you ship to?
We currently ship to Australia, Canada, the European Union, New Zealand, the United Kingdom, and the United States.
How much does shipping cost?
Almost all of our products include free shipping. A small number of products are available with flat-rate shipping. The shipping method for each product is clearly displayed on the product page above the Add to Cart button.
How long will it take to receive my order?
Processing and delivery times vary by product. You'll find estimated transit time under the Shipping Info accordion on each product page, so you'll know what to expect before placing your order.
What is your Money Back Guarantee?
We will refund your order in full within 30 days if you are unhappy with your purchase, receive the incorrect item, or your order arrives damaged. Please see our full Refund Policy for complete details.
My items arrived damaged. What should I do?
Please contact us within 48 hours of receiving your order. Include your order number and photos of the damaged item(s), and our team will work with you to resolve the issue as quickly as possible.