FAQ

What forms of payment do you accept?

We accept online payments via Visa, Mastercard, American Express, Google Pay, Apple Pay, Shop Pay, and Paypal.

What currencies do you accept payment in?

Customers can complete checkout in Canadian dollars (CAD), U.S. dollars (USD), Euros (EUR), British pound sterling (GDP), Australian dollars (AUD), and Mexican pesos (MXN). Pricing will automatically display in the currency that the customer is currently located in; you can also change the currency using the selector in the top right-hand corner of the site.

How much does shipping cost?

We offer free worldwide shipping on all orders.

How long will it take to receive my order?

As we offer free worldwide shipping, orders typically delivery within 2-4 weeks; be sure to check the 'expected delivery' timeframe on each product page. You'll see it directly above the Add to Cart and Buy It Now buttons.

What is your Money Back Guarantee?

We will refund your order in full within 30 days if you are unhappy with the item, received the incorrect product or if your order was damaged during shipping. See our full return policy here.

My items arrived damaged, what should I do?

Please contact us within 48 hours of receiving the damaged shipment. We will then reach out to you via email and request additional details including your order number and photos of the damaged products.

How do I find my correct size?

All clothing and footwear products include our fit finder tool with accompanying easy to use size chart. You'll find both of these options under the Size selector on all relevant product pages.

I ordered the wrong size. Now what?

We’ll glady exchange your item for one in the correct size at no extra charge. Please contact us to initiate the exchange process.